Cancellations



CANCELLATIONS DUE TO WEATHER AND OTHER CONDITIONS - 
HOW TO BE INFORMED AND HOW TO DO MAKE UP


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It is the instructor’s discretion to modify, cancel or combine lessons in any situation that might compromise safety of the class or the individual riders.

One make-up lesson will be allowed for each four-week session. Two make-up lessons will be allowed for each eight-week session. Make-up lessons will not be carried over to subsequent sessions. Lessons must be made up during the session when the absence occurred. 

Park Authority Cancellation Policy is not only reason for possible Cancelation. 

SPIRIT Staff member in charge- Instructor or Program Director may make decision and cancel lessons if driving condition to the Park or condition is not safe , or if determines that the following conditions exist one hour prior to class:


  • winds exceeding 25 MPH
  • tornado warnings; severe thunderstorms; hail storms; steady or heavy rain; hazardous driving conditions; snowfall accumulation greater than 3 inches, or hail. - forecasted within 2 hours surrounding the scheduled program time
  • temperatures above 90 degrees or wind chill/temperature below 40 degrees for outdoor lessons,
  • conditions such as extreme muddinesssnowfall accumulation greater than 3 inches, or any predicted hail. 

Sprinkling/drizzling,  light snowfall,  and the possibility of some freezing rain will not be an automatic cancellation,  but SPIRIT staff reserve the right to analyze the conditions at the farm and make a judgement call, not later than 2 hours prior the lesson time if possible.



LESSON NO-SHOW POLICY
Since your lesson reserves time with your instructor, volunteers and the exclusive use of Spirit horses, cancellations must be made at least 24 hours prior to your lesson time.
If you do not cancel a lesson and do not show up for it, it will be considered a "no show" and you will be charged for it.
Cancellations made with at least 24-hour notice may be rescheduled.
Cancellations may be made only in writing, by text to 703-600-9667 or by e-mail to spiritoep@spiritequestrian.org

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